This article is specific to the V8 TRACC Platform. To reset your V7 TRACC Platform password, please see this article: How do I reset my password?
If you do not know or remember your password, you need to reset it. To reset your V8 TRACC Platform password, navigate to the TRACC Platform - https://platform.traccsolution.com/
Step 1
Enter your email address and click Next.
Step 2
Click on the 'Forgot your Password?' link.
Step 3
Enter your email address and click Reset Password.
Step 4
The system will send you an automated email containing instructions on how to reset your password. The subject of the email is 'TRACC User Password Update' and it will come from NoReply TRACC. This automated email may be routed to your Spam, Junk or Clutter folders, so please check these if you do not receive it.
Click on the link contained in the email.
Step 5
Enter your new password in both the fields and click Reset Password.
Once you have reset your password, you will be informed that the reset was successful. Click the Login button to log into the TRACC Platform.