Key updates in TRACC Platform Version 8

Integration of TRACC Applications

The V8 TRACC Platform replaces the V7 TRACC Portal, where functionality available in the separate TRACC Platform, TRACC Explorer, TRACC eLearning Cogs, TRACC Reader and TRACC Client Admin Console is directly accessible via the integrated V8 TRACC Platform.

Through a single TRACC Platform account, you can access:

• Your personal dashboard of tasks and core implementation progress for your area
• The assessments and implementation plan for selected areas
• Your task assignments with direct access to TRACC resources and standards established by your Best Practice Leaders
• The training scheduler for your area (if applicable)
• A searchable document library where you can explore TRACC resources, internal standards and best practices, as well as the evidence uploaded by others in your organization
• Maturity and plan progress reports
• The integrated TRACC Reader
• The TRACC eLearning Cogs
• The Admin Console (if applicable)

The new Platform uses a modern micro-service architecture, allowing for more regular updates to include new and improved features.

Modernized Implementation Journey

The core implementation methodology in TRACC Platform V8 has not changed – you begin with assessing the current state, then plan and implement your improvement activities and upload implementation evidence.

We’ve now automated this process in some fundamental ways:

• Recommended TRACCs can be pre-configured to ensure that the correct practices are assessed and implemented in the correct areas (optional)
• Best Practice Leaders can set standards for different parts of the business to ensure process governance
• We’ve introduced a ‘verification’ feature which ensures that only your implementation leaders can verify best practice maturity assessments
• Verified assessments will now automatically update the status of TRACC actions in your implementation plan
• Only verified assessments will be included in aggregate maturity reporting for your site
• A target maturity will now automatically be calculated based off the planned work scheduled
• An ‘indicative’ maturity is calculated based off the TRACC action items that have been completed since your last assessment, letting everyone in the team easily track maturity improvement in between formal assessments
• Tasks are quickly assigned to individuals via the Planner and grouped by ‘new’, ‘in progress’ and ‘completed’ tasks. Users can easily access resources to complete their tasks and upload supporting evidence.
• Plan progress is now visualized with a monthly and cumulative progress view, allowing the implementation team to track their live progress to target

Enhanced Learning Experience

Trainers can now easily schedule Blended Learning training for users across the organization and quickly determine whether they have completed the required CCi Academy modules as preparation for the applied workshops.

We’ve simplified management of the blended learning journey by:

1. Supporting multi-day workshops in different time zones
2. Making it easier to invite participants across multiple locations (Ad-hoc groups set up automatically via scheduler)
3. Giving trainers quick access to see how participants are progressing through assigned eLearning modules (Training completion status automatically updated)
4. Providing trainers with quick access to TRACC training resources and any client-customised training standards