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Clear your cache - Firefox

  • Updated

Follow the steps below to clear your cache in Firefox.

 

Note:

  • If you are using the V7 TRACC Platform - log out of the Platform and the TRACC Portal before continuing with the steps below.
  • If you are using the V8 TRACC Platform - log out before continuing with the steps below.

 

Step 1

Click the Library button on your browser toolbar.

 

Step 2

Select History.

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Step 3

Select Clear Recent History.

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Step 4

From the Time range to clear drop-down menu, select 'Everything' to delete all cached data.

 

Step 5

Select the checkboxes for Cookies, Cache and Offline Website Data.

 

Step 6

Click the OK button.

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Step 7

Close all Firefox browser windows.

 

Step 8

Re-open Firefox and log in to the TRACC Platform again.