Generic TRACC assessment criteria, and sub criteria, can be reworded by modifying the Assessment Templates. This modification can be done by a Best Practice Leader (BPL), who is also able to add additional evidence referred to as 'Minimum Evidence Requirements'.
Assessment template edits must be completed using UK English (language code en-gb), and can then be translated using the AWS translation feature.
Note:
- Criteria are the generic TRACC statements found in the assessment.
- Sub criteria are nested below certain criteria in the assessment and provide further requirements to be considered before responding Yes.
- Minimum evidence are additional evidence requirements that can be added by the organization's BPL.
- Any standard TRACC wording is displayed in black text, and any TRACC criteria or sub-criteria that are reworded, as well as any new Minimum Evidence Requirements, will be displayed in blue text.
Follow the steps below to modify an assessment template:
Step 1
Navigate to the Assess menu.
Step 2
Click the Assess button for assessment template you would like to configure.
Step 3
Expand the filter menu and click the Edit Assessment Template button.
Step 4
Click in the 'Add custom wording...' box to reword the generic TRACC criteria above it.
Step 5
Click in the Sub Criteria box to view the sub criteria for the main criteria, and click on the 'Add sub criteria custom wording...' box to reword each of the sub criteria.
Step 6
Expand and click in the 'Add Minimum Evidence...' box to add minimum requirements.
The sub criteria and rewords can be translated by selecting the applicable language for each criteria. Once the criteria has been added, the Translate Criteria field will populate.
Click the Select another language drop down and select the applicable language.
Note: CCi uses an AWS translation feature which will assist you in translating any of your customised wording. It's important to review the auto-translation, especially if you are using organisation-specific terms. When using the AWS translation feature, please make sure to apply any edits before saving your changes.
Additional considerations
- If BPLs modify the generic criteria or add minimum evidence requirements, their users have the option to show both the reworded and original criteria by leaving the assessment as is.
- In V8, users can turn off the generic criteria and sub criteria to only show the reworded criteria and sub criteria by turning on the show only client wording toggle. Original TRACC criteria wording can also be turned off by default for the organization.
- Modified wording is displayed in the blue text seen above.
- The default view (original + reworded, or only reworded) is also configurable.
- Any changes made to the Assessment Template is global. It will affect the Assessments in all areas of the organization implementing that TRACC.