Once your organisation has migrated from version 7 to version 8 of the TRACC Platform, you may find that the 'TRACC Aggregated Maturity Explorer' maturity does not match the actual 'Assessment' maturity in the 'Assess' section.
Example:
In the Assess section, the actual verified assessment score for Teamwork in this area is 2.9.
In the Reporting section, the Aggregated Maturity Explorer shows that the Assessment maturity for Teamwork in this area is 3.3. These scores do not match.
To rectify this issue, simply verify the assessment. If the assessment already shows as verified, it will need to be re-verified to update the maturity rating.
Please view our How do I verify an assessment? article for guidance on how to verify assessments.