Access to training material is determined by the user's role in the V8 TRACC Platform. If you are not able to access training material, you will need to contact an administrator within your organisation who will be able to confirm or check if your role has access to training material.
Administrators can check user roles in the Admin Console in the V8 TRACC Platform.
Step 1
Select the Admin option from the main menu.
Step 2
Search for the user in the People page and make a note of what their assigned role is under the 'Area Roles' tab.
Step 3
Click on the 'burger' icon and select Roles.
Step 4
Expand the role of the user in question, under the 'Organisation Roles' tab.
Step 5
Expand the Training option from the list and see if the role has the 'View Training Material' enabled.
