If your organization is using the default TRACC roles and permissions, only users with Super Admin and Admin roles can manage users.
TRACC Admins can assign additional area roles to users if they are going to be working, or need to view TRACC data, outside of their home area.
The following steps outline how a TRACC Admin can add additional area roles to a user's profile:
Step 1
In the Admin Console, search for the user using any of the available search fields.
Step 2
Click the arrow to get to the user account details.
Step 3
Click on the Area Roles tab.
Step 4
Click Add Area and select the area you want to provide an additional role for.
Step 5
Select the applicable Role/s for the area.
Step 6
Click Save Area Roles.
The user should then refresh their Platform to be able to access the areas with their newly allocated roles.