Unlicensed areas are depicted as red houses and do not have a valid subscription, or are not part of a registered TRACC license agreement. It is not possible to create assessments in these areas.
Users will receive the below error message when trying to create assessments in an unlicensed area:
Assessments can only be created in areas that are enabled as Licensed or Structural entities, which are depicted as blue or green houses respectively. For more information on Licensed and Structural entities, please refer to our article titled - What are Structural and Licensed Entities?
If an unlicensed area needs to be enabled as a Licensed Entity, please get in contact with your Super Administrator, who can liaise with the assigned CCi Key Account Manager.