In the Leader Standard Work (LSW) application, one of the Task Collaboration features is that a task can be claimed by another user to be completed. This is when a user wants to take a task from another user.

Note:

• Only one user can complete the task, this is the person who claimed the task.
• If a task has already been claimed, it can be claimed by you or another user again.
• You can only claim tasks from users in your home area or below.

To claim tasks:

Step 1

Navigate to the area that the user (whose task you want to claim) is assigned to.

Step 2

Select the applicable user from the Users list.

Step 3

Once you have selected the user, click on the info icon for the task you want to claim.

Step 4

Click on the Actions drop-down arrow.

Step 5

Select Claim Task.

Tasks that you have claimed will now appear in your Tasks list and Task Library.

To unclaim tasks:

Step 1

Navigate to the task that was claimed and click the info icon and click unreassign.

Note:  You can find more detailed information on claiming tasks, under the Task Collaboration 'Use case' section in the Application guide.